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At Wisfal, we proudly offer worldwide shipping to bring comfort and style to homes across the globe. Below is everything you need to know about our shipping options, rates, and delivery times.

1. Shipping Destinations

We ship to most countries worldwide. If you are unsure whether we deliver to your location, feel free to contact us at sales@wisfal.com before placing an order.

2. Shipping Options & Rates

We offer two shipping methods:

📦 Standard Shipping

  • Free for orders over $59 USD

  • $5 USD flat rate for orders under $59 USD

  • Estimated delivery time: 7–15 business days, depending on location

🚚 Express Shipping (Commercial Courier)

  • $19 USD flat rate (regardless of order amount)

  • Estimated delivery time: 3–7 business days, depending on location

Note: Shipping times may vary based on destination, customs clearance, and unforeseen logistics delays.

Shipping Method Order Value Shipping Fee Estimated Delivery Time Shipping Coverage
Standard Shipping $59 USD and above Free 7–15 business days Worldwide (United States, Canada, Europe, Australia, New Zealand, Southeast Asia, Middle East, and more)
Standard Shipping Below $59 USD $5 USD 7–15 business days
Express Shipping Any amount $19 USD 3–7 business days

3. Order Processing Time

All orders are processed within 1–2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

4. Customs & Import Duties

International orders may be subject to customs duties or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our shipping fees.

5. Address Accuracy

Please double-check your shipping address before completing your order. Wisfal is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided at checkout.

6. Delayed or Lost Shipments

If your order hasn't arrived within the estimated delivery time, please contact us at sales@wisfal.com with your order number. We’ll assist you in tracking the shipment and resolving any delivery issues.

7. Contact Us

If you have any questions regarding shipping, feel free to reach out:

Email: sales@wisfal.com
Phone: +852 2946 2517
Address: Room 1021, Bailey Commercial Centre,
87-105 Chatham Road South,
Tsim Sha Tsui, Kowloon,
Hong Kong